Warranty

1. Manufacturer's Warranty

All products sold by Wildfront Venture are backed by the manufacturer’s warranty. Specific coverage details—such as duration and terms—vary by product. Please refer to your product’s manual or packaging for exact information.
If you're unsure about your product’s warranty, contact our support team at support@wildfrontventure.com for assistance.

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2. Product Quality

Your satisfaction matters to us. If your item arrives defective or malfunctions, we offer a 100% refund or replacement.

To help us resolve this promptly:

• Inspect the packaging upon arrival. If any damage is visible—even just to the box—note it on the delivery receipt.

• If you couldn’t open the package immediately and suspect damage, mark “suspect damage” on the delivery receipt.

• Then, email clear photos of the damage to support@wildfrontventure.com so we can expedite your replacement or refund.

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3. Warranty Limitations & Exclusions

Manufacturer warranties typically cover defects in materials and workmanship under normal use. However, coverage may exclude:

• Damage due to misuse, improper installation, unauthorized alterations, or normal wear and tear.

• Environmental damage beyond regular conditions.

• Consumable parts or accessories—unless specifically stated otherwise.

For accurate coverage information, please review the product manual or contact us directly.

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4. Filing a Warranty Claim

To initiate a claim:
Email support@wildfrontventure.com with the following details:

• Proof of purchase (order number or receipt)

• Detailed issue description (including photos or videos, if available)

We’ll review your claim and may request additional documentation.
If approved, we’ll coordinate a repair, replacement, or refund in line with the product’s warranty terms.

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5. Shipping & Labor Responsibilities

Unless otherwise stated:

• Shipping the product back for evaluation is the customer’s responsibility.

• If a repair or replacement is approved, shipping the new item may be handled by Wildfront Venture.

• Labor or installation costs are not covered under standard warranties.

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6. Transferring Your Warranty

Most warranties are non-transferable and apply only to the original purchaser.
For exceptions or extended warranty options, review your product documentation or contact our support team.

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7. Disclaimers & Legal Limitations

This warranty represents our sole obligation and is non-transferable.
We disclaim liability for any incidental or consequential damages arising from product use or inability to use the product.

Some jurisdictions may not allow exclusion of incidental damages, so these exclusions may not apply to you.

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Wildfront Venture
Email: support@wildfrontventure.com
Business Hours: 9:00 am to 5:00 pm, Eastern Standard Time
Address: 3238 Royal Fern Place, Rockville, Maryland 20852